A Message to our Community from FRT’s Chief Executive Officer
Financial Recovery Technologies is Fully Operational Around the Globe
Financial Recovery Technologies is continuing to closely monitor the rapidly evolving Coronavirus (COVID-19) situation and following global/local guidelines. Our priority has been—and will always be—the well-being of our colleagues, our clients, and our community.
While our personal lives have veered well outside of normal, in many respects our work at FRT is very much “business as usual.” Since March 16, our employees have been taking the advice of local officials by working from home and still performing, as our team always does, at the highest level. Regardless of whether it is in Europe, Asia, Australia, or the US, FRT is fully operational.
FRT has full capability to operate without interruption with employees working remotely for extended periods of time; the crisis scenario that is playing out right now has for years been routinely tested as a core component of our Business Continuity Plan (BCP).
During these past few weeks, our service and operations teams have been doing what they normally do: responding to client inquiries, providing detailed case analyses, loading and normalizing client data, filing claims, responding to claims administrators, reconciling recoveries and most importantly remitting tens of millions of dollars to our clients.
We remain dedicated to delivering exceptional client service and do not expect that you will experience any change in your FRT experience.
I take great pride in seeing the FRT team face this unprecedented challenge and rise to the occasion. We’re practicing our core company values – particularly adaptability, a focus on results, accountability to our clients and one another, and a “we over me” attitude – and I know we’ll all emerge from this a little more connected and a lot more grateful for one another.
Rob Adler
Chief Executive Officer
Financial Recovery Technologies
This communication and the content found by following any link herein are being provided to you by Financial Recovery Technologies (FRT) for informational purposes only and do not constitute advice. All material presented herein is believed to be reliable but FRT makes no representation or warranty with respect to this communication or such content and expressly disclaims any implied warranty under law. Opinions expressed in this communication may change without prior notice. Firms should always seek legal and financial advice specific to their unique situation and objectives.